Insta360 FlexiCare 2 Year Plan for Luna Ultra

ELIGIBILITY AND BATTERY NOTES

This service is available only to customers who purchased a genuine Insta360 Luna Ultra through Insta360 official channels or authorized agents, and who have not activated the device or have activated it less than 30 days ago. If the returned device is sent without the battery, the Insta360 service center will replace the device only. If it is sent with the battery, the service center will replace both the device and the battery.

GLOBAL 2-YEAR REPLACEMENT WARRANTY

Enjoy added confidence with worldwide coverage for up to two years. Whether you're capturing adventures at home or traveling abroad, your Luna Ultra is backed by a reliable replacement warranty designed to keep you shooting with minimal interruption.

COMPREHENSIVE DEVICE PROTECTION

Protect your Insta360 Luna Ultra against a wide range of unexpected incidents and covered issues, including:

• Collision and drops
• Lens abrasion
• Water damage

4X LOW-COST REPLACEMENT SERVICE

Enjoy four low-cost replacements within two years. Pay a replacement fee of AED 220 / US$59.99 each time you use the service, instead of paying a higher repair cost.

FREE TWO-WAY SHIPPING

Insta360 covers shipping costs both ways for eligible replacement claims. Send your device for service and receive a replacement quickly, with a simple and hassle-free process.

PROFESSIONAL GLOBAL CUSTOMER SUPPORT

Access dedicated Insta360 support from experienced specialists around the world for warranty claims, replacement services, and product assistance.

ONLINE BENEFITS AND SERVICE INQUIRY

Access product and service information online anywhere, anytime. Check FlexiCare information, your remaining number of replacements, and the service expiration date.