Insta360 FlexiCare 2 Year Plan for X5
Protect your Insta360 X5 with FlexiCare: 4 low-cost replacements within 2 years. If your camera is damaged, Insta360 replaces it and covers shipping both ways. You pay a replacement fee of AED 129 each time you use the service, far less than the cost of a repair.
Eligibility: Available for genuine Insta360 X5 cameras bought from Insta360, from insta360.ae (the official Insta360 store in the UAE) or from another authorised Insta360 retailer, that have not been activated or were activated less than 30 days ago.
- 2-YEAR GLOBAL COVERAGE: Worldwide replacement protection for 2 years, at home or while travelling.
- ACCIDENT PROTECTION: Covers accidental collision and drops, lens scratches and water damage.
- 4X LOW-COST REPLACEMENTS: Pay just AED 129 each time your X5 is replaced, instead of a costly repair.
- FREE TWO-WAY SHIPPING: Shipping to and from the service centre is included for eligible claims.
- EXPERT SUPPORT: Dedicated Insta360 support for claims, replacements and product questions.
- ONLINE SERVICE CHECK: Check your FlexiCare status, remaining replacements and expiry date online anytime.
Note: If the device is sent in without its battery, only the device is replaced. If it is sent in with the battery, both the device and battery are replaced.
Estimate delivery times: 1-2 days (UAE), 4-7 days (International GCC).
7-day returns on sealed, unopened items only. Opened, used or activated items cannot be returned. Return policy
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Insta360 FlexiCare 2 Year Plan for X5
Genuine Insta360, official warranty, authorised service
- Brand-new and sealed, supplied through the official Insta360 channel.
- Covered by the official warranty and repaired by Shift Electronics, the official Insta360 authorised service center in the Middle East. Verify it on the insta360.com service-outlet page by selecting your country.
Warning: some Insta360 units sold on marketplaces and by unauthorised stores may be used, refurbished or grey imports sold as new. Our service center does not repair devices bought from unauthorised sellers, so always keep your proof of purchase from an authorised seller.
